Technical Customer Support Agent at WebinarNinja

  • International
  • Anywhere
  • Applications have closed
  • International
  • Anywhere
  • Applications have closed

Website WebinarNinja

Title: Technical Customer Support Agent

Location: Anywhere – Remote / Home Based
A FULL TIME POSITION- 40 hours a week – Incl. WEEKENDS / LATE / NIGHT SHIFT

The position
Technical Customer Support Agent for WebinarNinja. We are looking for dedicated, friendly and helpful people to support our growing users.
Core Must Haves

Are you able to gather, handle, process data and information efficiently and effectively?
Can you handle unexpected situations and use initiative to implement a solution?
Are you able to use technology to help solve problems?
Are you great at communicating and sharing your knowledge?
Are you able to empathize with others situation and offer to help in a fluent and accurate manner – both verbally and in writing?
Are you disciplined, flexible and willing to take direction and follow instructions?

Do you answer YES to the following?

Do you have at least 4 years of technical customer support experience?
Do you have experience working from home?
Are you willing to work any shift, including weekends?
Are you looking for a secure, steady job?
Do you like being part of a team?

Who are we
WebinarNinja is the fastest growing webinar software company and we are looking for amazing team members to join our growing support team.
As a Support Ninja you are the face of WebinarNinja. You make the customer experience exceptional. We communicate with our users through support tickets and chats. We even hop on a webinar with our customers to test out issues if needed!
Job Details

We pay monthly
We pay bonuses & salary increases based on performance
We offer paid holidays, sick leave, & an all-expenses paid, annual team retreat.

Contact us

WebinarNinja

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