Customer Success Manager at EAC Product Development Solutions

Job Title: Customer Success Manager

Department: Customer Success
Reports To: VP of Customer Success
EAC Contact: EAC Human Resources
Location: Remote

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.
Summary
You will own the relationship with our top customers. You will be the trusted advisor providing the client with guidance and direction, to achieve their positive business outcomes associated with the implementation of our products and services. The measure of the job will be the clients’ expansion of their use of EAC.