Customer Service Representative – Sales at Everise

  • null
  • USA
  • Applications have closed
  • null
  • USA
  • Applications have closed

Website Everise

Customer Service Representative – Sales

Work from Home – US

Summary
Converts inquiries into sales by answering inbound telephone calls or chats to promote and sell equipment, receive orders, gather information and verify the details of the order.
Objective: Sell exercise equipment ranging from $700-$3000+ with extend warranties and extra iFit subscriptions.

Candidates should have an engaging personality
Able to ask questions (discover and probe) and identify customer needs
Share the features and benefits of the various products so agent can make a recommendation to the caller, Create a sense of urgency to buy, Reenforce buying decisions
Sell and offer extra products to benefit the customer’s experience on every call
Be able to easily reaffirm and congratulate individuals for entering a fitness journey
Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining databases.

JOB RESPONSIBILITIES include the following:

Proven Lead qualification skills with a strong sales aptitude.
Dynamic and engaging written communication style.
Excellent interpersonal and business communication skills-verbal and written.
Expert knowledge of Icon products and accessories.
Agents are required to hit revenue per hour targets for equipment sold, and meet exceptional quality standards
2-3 years of proven telephone sales or chat sales experience.
Solid keyboard skills and experience with using CRM software
Demonstrated ability to achieve sales goals.
Knowledge of the call center environment.

DESIRED QUALIFICATIONS, EDUCATION and/or EXPERIENCE

Sales experience, preferably call center sales.
Experience doing inbound sales.
Familiar with Microsoft office.
Familiar with SAP, inContact agent and Broadleaf helpful
Great people skills.
Customer care for any and all customers or potential customers.
Strong Typing and computer skills
High school diploma or general education degree (GED) or one to three months related experience and/or training or equivalent combination of education and experience.
2-3 years of proven telephone sales or chat sales experience.
Personally enjoying fitness is always a beneficial tie to the program (not required)
Ability to pass a drug screen and background check
Dedicated area to work from in your home
Internet speed requirement of 20 Mb/s for download speeds and 5 Mb/s for upload speeds (Wireless access is not permitted)

System Requirements for Work At Home:
The employee is responsible for purchasing/using their own equipment per specifications below:

Flat screen 21” monitor(s)
Internet speed requirement of 20 Mb/s for download speeds and 5 Mb/s for upload speeds (Wireless access is not permitted)
All other equipment is provided by Everise.

Contact us

Everise

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